Privacy Policy

Last updated: October 11, 2026

1. Who we are

ZolMarket (“ZolMarket”, “we”, “us”, “our”) operates an online classifieds marketplace where people post advertisements to sell, rent or exchange goods, vehicles, property and services, and where buyers contact sellers directly. ZolMarket is the controller of the personal information described in this policy. You can reach us at privacy@zolmarket.com.

2. Information we collect

2.1 Information you give us

• Account information. Your username, email address and password when you register with email. Passwords are handled by Google Firebase Authentication; we never see or store your password in readable form. If you choose “Continue with Google”, we receive your name, email address and profile picture from your Google account.
• Profile information. Display name, phone number and country code, profile photo, address, city, country and a short bio, when you choose to add them.
• Listings. Everything you include in an ad: title, description, price, category and item details (for example brand, model, year or mileage for a vehicle), photos, the location you select for the item (state, city and area), and the contact phone number you choose to display.
• Messages. The messages you send to other users through in-app chat, together with the time they were sent and whether they were read.
• Marketplace activity. Ads you save as favourites, sellers you follow, ratings and reviews you write, users you block, and reports you submit about an ad or another user (including the reason and any description you add).
• Support requests. The content of emails or messages you send us and your contact details, so that we can reply.

2.2 Information collected automatically

• Push notification token. If you allow notifications, a Firebase Cloud Messaging token that identifies your app installation so we can deliver notifications about messages, your ads and your account.
• App preferences and account activity. Your language and theme settings, the dates your account was created and last signed in, and counters such as the number of ads you have posted and the views and likes on your ads.
• Advertising and device identifiers. The app shows banner advertisements supplied by Google AdMob. Google may collect your device’s advertising ID, IP address, device model, operating system version and information about how you interact with advertisements. See section 6.
• Technical data. Our hosting and infrastructure providers process your IP address and basic device and request information in order to deliver the Service and keep it secure.
• Website storage. zolmarket.com uses your browser’s local storage to keep you signed in and remember your preferences. We do not use it for advertising tracking.

2.3 Information we do not collect

ZolMarket does not access your device’s GPS or precise location, your contacts, your SMS messages, your call log, your microphone, or your photo library as a whole. The location shown on an ad is the area you pick from a list. Photos are chosen by you, one selection at a time, through your device’s system photo picker.

3. Device permissions

4. How we use your information

• To create and manage your account and let you sign in.
• To publish your ads and show them to people browsing or searching the marketplace.
• To let buyers and sellers contact each other by chat or phone.
• To send notifications about messages, your ads and your account.
• To review ads before and after publication, investigate reports, prevent fraud, spam and prohibited content, and enforce our Terms of Use.
• To respond to your support requests.
• To show advertisements that help keep the Service free.
• To maintain, secure and improve the Service.
• To comply with legal obligations and respond to lawful requests.

We do not use your information for automated decisions that have legal effects on you.

5. Information that is visible to other people

ZolMarket is a public marketplace. Please keep the following in mind:

• Your ads are public. The title, description, price, photos, item details, location and the contact phone number you add to an ad can be seen by anyone, including people who are not signed in, and may be indexed by search engines.
• Your public profile. Your display name, username, profile photo, city, bio, ratings, reviews, active ads and follower counts are shown to other users.
• Messages. Chat messages are visible to you and the person you are chatting with, and may be reviewed by our moderation team when a conversation is reported or when we investigate suspected fraud or abuse.

Do not put information in an ad, profile or message that you do not want others to see.

6. Advertising

The app displays banner advertisements provided by Google AdMob. Google and its partners may use your device’s advertising ID and similar information to show advertisements, limit how often you see them, and measure their performance. You can reset or delete your advertising ID, or opt out of personalised advertising, in your device settings (Android: Settings → Google → Ads). To learn how Google uses information from apps that use its services, visit policies.google.com/technologies/partner-sites.

7. Who we share information with

We do not sell your personal information. We share it only as follows:

• Other users and the public, as described in section 5.
• Service providers who process information on our behalf:
  • Google Firebase — account authentication, database, server functions and push notifications.
  • Cloudflare — storage and delivery of the photos you upload.
  • Google Maps — displaying a map of an ad’s location.
  • Google AdMob — advertising, as described in section 6.
  • Google Sign-In — if you choose to sign in with Google.
  • Our website hosting provider — serving zolmarket.com.
• Payment providers. If we offer paid services such as featured ads and you choose to buy one, your payment is processed by a third-party payment provider. We receive confirmation of the payment and its amount, but we do not receive or store your full card or wallet details.
• Legal and safety reasons. When we believe in good faith that disclosure is required by law or a valid legal request, or is necessary to protect the rights, property or safety of our users, the public or ZolMarket, or to investigate fraud.
• Business transfers. If ZolMarket is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, and we will tell you before it becomes subject to a different privacy policy.

8. How long we keep information

• We keep your account and profile information for as long as your account exists.
• Ads remain until they are removed at your request, removed for breaking our rules, or your account is deleted.
• Messages remain until the conversation or your account is deleted, subject to section 9.
• Records of reports, rule violations and account bans may be kept for up to 12 months after an account is closed, to prevent fraud and stop banned users from returning.
• Records we are legally required to keep (for example, payment records) are kept for the period the law requires.

9. Deleting your account and data

You can delete your account at any time from inside the app (Profile → App Settings → Delete Account) or by emailing support@zolmarket.com. Full instructions, and details of exactly what is deleted and what is kept, are on our Delete Account page.

10. Security

Information is sent between your device and our servers over encrypted connections (HTTPS/TLS) and is stored with cloud providers that encrypt data at rest. Access to our systems is limited to people who need it to run the Service. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and tell us immediately at support@zolmarket.com if you think your account has been accessed without permission.

11. International transfers

Our service providers store and process information on servers that may be located outside your country, including in the United States and the European Union. By using the Service you understand that your information may be transferred to and processed in those countries, which may have data-protection laws different from those where you live.

12. Children

The Service is intended for people aged 18 or over. We do not knowingly collect personal information from anyone under 18. If you believe a child has created an account, contact privacy@zolmarket.com and we will delete it.

13. Your rights and choices

• Access and correction. View and edit your profile and ads at any time in the app or on the website.
• Deletion. Ask us to remove individual ads, or delete your whole account, as described in section 9.
• Notifications. Turn push notifications on or off in the app’s notification settings or your device settings.
• Advertising. Reset your advertising ID or opt out of personalised ads in your device settings.
• Blocking. Block another user so that they can no longer message you.
• Other requests. Depending on where you live, you may have the right to request a copy of your information, object to or restrict certain processing, or withdraw consent. Email privacy@zolmarket.com from the address linked to your account and we will respond within 30 days.

14. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page, and if the changes are significant we will notify you in the app or by email. Continuing to use the Service after a change means you accept the updated policy.

15. Contact us

• Privacy questions and data requests: privacy@zolmarket.com
• General support and account deletion: support@zolmarket.com
• Legal notices: legal@zolmarket.com
• Website: zolmarket.com